| New Customers Only | 18+
TwinSpires is a multi-platform wagering destination that caters to betting on all forms of horse racing, including thoroughbreds, quarter horses and harness racing. In this TwinSpires review, we scrutinize all aspects of the service and rank each as per the table below.
TwinSpires Bonuses and Promotions
$100 Sign-Up Bonus – 4
New TwinSpires customers are offered the chance to receive $100 credit in their online accounts. The key terms of this bonus require customers to make a deposit of any amount and wager $500 within 30 days of signing up. Once the minimum wagering threshold has been reached, $100 of credit appears in customers’ accounts, without any subsequent turnover requirements. The bonus credit can take up to 10 business days to appear in customers’ account, which diminished this offer’s appeal in our TwinSpires review. Additionally, asking customers to put as much as $500 of their own funds on the line is excessive. The sum of the bonus funds is generous, however, while no turnover terms are also a perk.
Other TwinSpires Promotions
In conducting our TwinSpires review, we had to familiarize ourselves with the TSC Elite Points program, which provides customers with rewards points for every dollar wagered. TwinSpires subsequently uses this rewards program as part of some promotions, whereby a points boost is offered for specific types of wagers.
30X Thursdays at Fair Grounds
This offer provides customers that earn $10 or more in gross winnings on Thursdays at Fair Grounds with 30 TSC Elite Points for every dollar wagered. Customers need to opt into the promotion via their TwinSpires accounts and can bet on any race card at Fair Grounds to qualify. As this TwinSpires review found, every dollar wagered at Fair Grounds automatically earns four TSC Elite Points, but should winnings sit at $10 or more at the end of the day an additional 26 points per dollar wagered is credited.
Delta 15% Rolling Double Bonus
As with the 30X Thursdays promotion, the Delta 15% Rolling Double Bonus offers bettors a chance to maximize their winnings. On this occasion, the offer applies for daily double wagers made every Wednesday through Saturday at the Delta Downs race meets until March 8, 2017, with winning bets attracting a 15% bonus on the track payout. As little as $1 can be wagered on a daily double to qualify, and bonuses are capped at $500 per player, per card. Partaking in the offer was easy during our TwinSpires review, and simply required opting in to the Delta 15% Rolling Double Bonus promotion.
Betting markets – 4.5
In focusing exclusively on horse racing, any TwinSpires review is entitled to expect that the sport is covered comprehensively by the bookmaker. Pleasingly, TwinSpires gets it right in this department through a rich range of racing and betting options that horse racing aficionados can choose from. Bettors can wager on all forms of horse racing across the world, including at racing hot spots such as the UK, Australia, Hong Kong, Japan and Dubai, as well as New Zealand, South Africa and a range of European countries. The vast majority of race tracks in the United States are also covered, as are those in Canada. This spread of race track coverage is matched by an assortment of betting options such as outright win, each way and place bets, split and mixed odds wagers, multi picks and trifecta betting. It all adds up to an extensive offering that provides a bit of everything for horse racing bettors.
Odds – 4
Complementing a thorough spread of horse racing betting options, TwinSpires provides a competitive mix of odds, as would be expected of a market leader. At the time of writing this TwinSpires review, we found TwinSpires offered generally longer odds on US race meets at Zia Park, Turf Paradise and Fair Grounds than competitors such as Xpressbet. Conversely, TwinSpires’ odds on the same day at UK race meets in Wolverhampton and Plumpton tended to be shorter than their competitors, though the differences were only marginal.
TwinSpires app + 3.5
Any mobile betting app that is unavailable on a particular platform loses marks. Unfortunately, our TwinSpires review found that the company’s mobile app caters exclusively to iOS customers. If not an iPhone, iPad or iPod Touch user, customers have to settle for the mobile version of the site should they want to access it via their phones or tablets. This was a major let down, though it was offset somewhat by the overall look and feel of the app, which is user friendly and allows for efficient navigation.
Live streaming, video replays and a variety of statistics and helpful handicap information, which can be delivered in the form of notifications, are also positives.
Payment options – 4
Depositing is quick and easy with TwinSpires, with payment methods including EZ Money, EZ Bank Bill Pay, debit and credit card deposits, PayPal, wire transfers, MoneyGram transfers, check, PayNearMe and Green Dot @ the Register. For fee-free deposits, customers should opt for the EZ Money and EZ Bank options, with other methods such as debit or credit card payments incurring a $5 flat fee per transaction.
Regardless of the deposit method, funds are credited into the customer’s account immediately. The options are not as vast with withdrawing funds, this TwinSpires review found. Funds can be withdrawn via EZmoney and take 3-5 business days to reach the customer’s bank account, or via check, which can take up to 10 business days.
Customer care – 4.5
Live chat and a seven-day-a-week phone line (1-877-774-7371, 9am to 12am) are convenient and efficient modes of customer support. While using both these methods during our TwinSpires review, we encountered knowledgeable representatives that provided a prompt, polite and professional service.
Email queries can also be sent, both via the support section on the website and to email@example.com, with replies generally arriving within 48 hours. A thorough FAQ section on the website adds to the host of options customers have when enquiring about TwinSpires products and services.
Streaming on TwinSpires – 5
As far as horse racing streaming services go, few online bookmakers can match TwinSpires’ offering. Through its integrated TwinSpires TV module, available to both online and mobile users, a high quality streaming service that provides a video feed of five tracks at once is available.
This is complemented by a quick-bet wager pad that facilitates simultaneous watching and betting, as well as a comprehensive race library for form study. Real-time racing and program information, along with up-to-the-minute live odds, round out a world-class streaming and live service offering that gets top marks in our TwinSpires review.
Our Verdict of TwinSpires – 4.2
For horse racing fans, TwinSpires is a reliable and reputable brand to place your bets with. A strong spread of betting options at racetracks across the world, competitive odds and outstanding streaming options lead us to conclude this TwinSpires review with a mark of 4.2 out of 5.
That rating can improve if the company offers its mobile app on Android and boosts its promotions scheme with a wider mix of bonuses. Customers interested in joining are reminded they are eligible for the $100 sign-up bonus and should consult the TwinSpires website for more details.
|What we like||What we don’t like|
Live streaming and associated live services
Mobile app not available on Android
Excellent betting options and highly competitive odds
Lack of variety in bonus offerings
Rewards program for regular bettors
Limited withdrawal methods